Returns & FAQ
We want to make sure you love our products, and quality is guaranteed. If there is a print error or visible quality issue, we'll replace or refund it. For any quality issues, be sure to provide clear photos of the products on a flat, well-lit surface and include this in your message via our contact form. This quick and simple step will help us provide a speedy resolution.
Please read below for more details:
Cancellations
Product Orders Cancellation Policy
If you wish to cancel or amend your order, please use the link provided in your confirmation email within 24 hours of placing it.
After you’ve received your order, you have 30 days to address any quality issues.
Membership Subscriptions Cancellation Policy
You can cancel your membership at any time via your Billing page. Please note that cancellations will take effect after your current membership subscription period ends. There is no refund or cancellation for the current membership subscription period.
Damaged/Quality Issues
For the fastest resolution, please include a photograph demonstrating the quality issue of the print or the damaged area of the item, along with your order number. The most optimal pictures are on a flat surface, with the tag and error clearly displayed.
Please contact us with these details via our contact form.
Refunds Policies
30-Day Refund & Size Replacement Policy
Refunds and size replacements are available within 30 days of your original purchase date. We cannot offer either after that window. A replacement does not restart or extend it.
Don’t love it? We’ll refund you.
If you don’t like your clothing for any reason, we’ll refund you. No return needed—please donate it or share it with a friend.
T-shirt doesn’t fit? We’ll send a new size.
Tell us the size you need, and we’ll send you a replacement T-shirt in that size. You don’t need to send the original back.
How to get help
Email within the 30-day window. Include your order number and let us know whether you’d like a refund or a size replacement. For replacements, include the size you’d like.
PayPal: Any refunds processed will show back up in your PayPal account balance within 24 business hours.
Credit Card: Any refunds processed via your credit/debit card will show back up in your bank account within 7 to 10 business days, depending on your bank.
Membership Subscriptions Cancellation Policy
Membership subscriptions are non-refundable. You can always cancel your membership at any time, and this cancellation will take effect at the end of your membership subscription period. There is no refund for the current membership subscription period that is ongoing.
Locked Messages Refund Policy
Locked messages are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your locked message. If you have issues accessing the locked message after payment, please reach out to us via our contact form. We’ll be happy to troubleshoot the problem and find a resolution for you.
Accepted Payment Methods
We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods.
International Orders
International orders may be subject to import taxes, duties, and other customs charges. If your order includes any international shipments, you’ll see either a pre-collected duty amount or a notice about potential import fees at checkout, depending on your location and the items ordered. You are responsible for any applicable import duties or fees, whether collected at checkout or upon delivery. For more information regarding your country’s customs policies, please contact your local customs office.
Merchant of record
Orders are handled by our Merchant of Record and merchandising partner, Fourthwall.com, who handle order-related inquiries and returns. Privacy Policy Terms of Service.